Fresher Jobs: {SAP JOBS USA:141369} Direct Client requirement :Help Desk Support for Atlanta, Georgia

Monday, January 19, 2015

{SAP JOBS USA:141369} Direct Client requirement :Help Desk Support for Atlanta, Georgia

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careerpulse has posted a new item, '{SAP JOBS USA:141369} Direct Client requirement :Help Desk Support for Atlanta, Georgia'

Hello Team,

Wishes of the day,

Please find the requirement details below

Job Title: Help Desk Support I
Duration : 5 months
Location : Atlanta, Georgia

Job Description :
Deskside Support (DSS), Office of Information Technology (OIT) at
Department of Personnel & Administration (DPA)
INTRODUCTION
The Governor’s Office of Information Technology (OIT) is seeking a qualified vendor to provide 1 "leased workers" for no more than 40 hours per week and up to a maximum of 26 weeks for assistance in installing, updating and moving IT equipment fixing IT "issues."
BACKGROUND
Currently the desktop support team provides day-to-day computer support for DPA for over 400 desktops, laptops, and mobile computers deployed 3 primary locations for DPA. Due to lack of sufficient DSS staff to meet the needs of supporting the large number of PCs and peripherals DPA DSS must use contract work to close this gap in support capability.
PURPOSE
Need high quality end-user IT support, which includes the installation, operation and maintenance of IT user desktop hardware and software. The current full time DSS staff member who supports DPA will be leaving April 7th. Need a contractor to fill in the gap until a full time DSS technician is hired and trained.
SCOPE
The Vendor shall be responsible for providing qualified candidates to:
•Provide technical assistance for user questions/issues on Windows XP and 7 and Microsoft Office 2003 and 2010
•Resolve computer problems
•Image computers using FOG – Open Source software
•Install and perform minor repairs to computers and peripheral equipment
•Set up equipment for employee use
•Maintain records of daily hardware installations
•Perform DoD wipe of surplus equipment
•Update/create documentation and processes

Thank you,
Best regards,
Barry
Sr.Recruiter|Talent Acquisition Team
Office: 415-424-4275|E: barry@conq-tech.com
CONQUEST TECHNOLOGY SOLUTION
19 C Trolley Square,Wilmington,DE–19806
Phone:415-424-4275|www.conq-tech.com

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Please send your updated resumes to barry@conq-tech.com

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