ICICI bank - Phone Banking Officer

Vijay Kudal Jobs has posted a new item, 'ICICI bank - Phone Banking Officer'

Phone Banking Officers - Domestic and International ProcessDescription:The
incumbent is responsible for managing customer queries / complaints in voice
process (inbound & outbound).Location:Thane, Hyderabad.Key Deliverables:Handle
and resolve customer complaints/ queries over phone.Provide customers with
relevant product and service information.Cross sell new product and service
opportunities to customers over phone.Provide feedback to the team leaders about
product / process.Key Skills:Good Communication Skills (English & Hindi
Language).Open to work in rotational shifts.Qualifications:Age less than or
equal to 28 years.Graduates in any discipline.0 - 2 years experience in call
centers handling domestic and international customers.Click here to apply

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