Redbus.in Walkin For Customer Care Executive 100 Openings

Vijay Kudal Jobs has posted a new item, 'Redbus.in Walkin For Customer Care
Executive 100 Openings'

Redbus.in Walkin For Customer Care Executive 100 Openings

Job Description / Desired Candidate Profile
Job Specifications:
This is an individual role responsible for providing assistance to customers
calling redBus for various reasons like booking tickets, cancelling tickets or
with any other service request. This client facing role is a crucial aspect of
the redBus branding, hence needs to maintain utmost professionalism while
interacting with customers.
Primary Tasks:
Keep customer first.
To promptly book customer tickets and disseminate information on new offerings,
availability of seats, promotional schemes etc.
Deliver world class customer service and build customer satisfaction and
loyalty.
Provide effective and timely resolution to a range of customer inquiries and
follow them up to final resolution.
Respond to Sales Enquiries from new and existing customers.
Meet Sales Targets & call quality standards.
Complete call logs and reports.
Strive to provide end to end one-call solution to every customer that he/she
talks to.
Experience:0-2 Years of Experience in a domestic Inbound Call Center
Qualification:Preferably a graduate
Can look at 10 + 2 if they have relevant work experience.
Skills and Specifications:
Excellent communication (oral and written), interpersonal skills.
Self-motivated and flexible to work in shifts
Should have negotiation skills to deal with different kinds of customers and
different situations.
Customer centric.
Able to meet deadlines along with working under pressure.
Should be able to work as a team member.
Linguistic Skills:
Candidate should be very fluent in speaking English, Hindi & Tamil.
QUALIFICATION CRITERIA
Experience             : 0 to 4 yrsSalary                   
  : INR 90,000 – 2,00,000 PAJob Location          :
ChennaiQualification           : Any Graduate
COMPANY DETAILS
Company Name      : Redbus.inCompany Address : NACompany Profile    :
redBus is the largest online bus ticketing company in India. It has the largest
network of bus operators in their list (350+ and growing) and very satisfied
customers. It provides over 4500+ (and growing) routes across the Indian map
WALKIN DETAILS
Walkin Date            : Before 28th March, 2014Time             
          : 10AM
Walkin Address      : RedBus. F7 – F14, Sriji Majestic Complex, Omni Bus
Terminus, Koyambedu, Chennai – 600107.

 
 
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