JOBS WALKINS IN INDUSLND BANK FOR CSE-THANE ON 27/28 MARCH 2014

Vijay Kudal Jobs has posted a new item, 'JOBS WALKINS IN INDUSLND BANK FOR
CSE-THANE ON 27/28 MARCH 2014'

Designation: Customer Service Executive
Company Name: IndusInd Bank
About Company:
IndusInd Bank Ltd. is a Customer focused, technology based, ISO 9001 2000
certified new generation private sector Bank with ambitious growth plan is
looking for the following position.
Work Experience: 0 to 5 yrs
Educational Qualification: Graduate/PG
Job Location: Thane
Job Description:

Answer inbound calls from customers to attend service inquiries and questions,
handle complaints, troubleshoot problems and provide information.
Support and provide excellent service delivery via phones, e-mails and faxes.
Research required information using available resources and resolve the query.
Use an effective approach to handle special telephone tasks like call transfers,
taking messages, call backs, holds, interruptions
Provide customers with product and service information
Enter customer information and process service transactions.
Identify and escalate priority issues, route calls to appropriate resource.
Follow up customer calls where necessary.
Complete call logs.

Desired Skills:

Proficient in relevant computer applications.
Effective telephone etiquettes
Good verbal and written communication skills.
Open to work in shifts.

Walkin Venue:
IndusInd Bank Ltd,
Dhanasingh Compound,
Ground floor, JB Nagar,
Vazir Class Lane,
Andheri East, Mumbai 59
Walkin Date: 27/28 March 2014
Contact Person: N R Chandran

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