'Cisco Hiring Support Engineer in Bangalore'
Apply Here '
Cisco Hiring Support Engineer in Bangalore'
Apply Here '
Cisco Hiring Support Engineer in Bangalore'
Apply Here '
Cisco Hiring Support Engineer in Bangalore'
Apply Here '
Cisco Hiring Support Engineer in Bangalore'
Apply Here '
Cisco Hiring Support Engineer in Bangalore'
Apply Here '
Cisco Hiring Support Engineer in Bangalore'
Apply Here '
Cisco Hiring Support Engineer in Bangalore'
Apply Here '
Cisco Hiring Support Engineer in Bangalore'
Apply Here '
Cisco Hiring Support Engineer in Bangalore'
Apply Here '
Cisco Hiring Support Engineer in Bangalore'
Apply Here '
Cisco Hiring Support Engineer in Bangalore'
Apply Here '
Cisco Hiring Support Engineer in Bangalore'
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The post href="http://placementmantra.com/cisco-hiring-support-engineer-in-bangalore.html">Cisco Hiring Support Engineer in Bangalore appeared first on href="http://placementmantra.com/">Placement Mantra.
The post href="http://placementmantra.com/cisco-hiring-support-engineer-in-bangalore.html">Cisco Hiring Support Engineer in Bangalore appeared first on href="http://placementmantra.com/">Placement Mantra.
The post href="http://placementmantra.com/cisco-hiring-support-engineer-in-bangalore.html">Cisco Hiring Support Engineer in Bangalore appeared first on href="http://placementmantra.com/">Placement Mantra.
The post href="http://placementmantra.com/cisco-hiring-support-engineer-in-bangalore.html">Cisco Hiring Support Engineer in Bangalore appeared first on href="http://placementmantra.com/">Placement Mantra.
The post href="http://placementmantra.com/cisco-hiring-support-engineer-in-bangalore.html">Cisco Hiring Support Engineer in Bangalore appeared first on href="http://placementmantra.com/">Placement Mantra.
The post href="http://placementmantra.com/cisco-hiring-support-engineer-in-bangalore.html">Cisco Hiring Support Engineer in Bangalore appeared first on href="http://placementmantra.com/">Placement Mantra.
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Cisco Hiring Support Engineer in Bangalore
Job Description:
Cisco seeks a Customer Service Specialist to support our Customer and Sales teams. The ideal candidate will have a demonstrated ability to build, maintain and expand cross-functional relationships; adapt to changing needs; and develop a deep knowledge of processes, resources and tools across the organization.
Relationship: />• Reports to Customer Service Operations Manager in EMEAR />• Manage Relationships with Customers aligned with Customer Segmentation service offerings />• Manage Relationships with designated Geo/Segment Sales Teams />• Represent Customer and Sales with cross functional teams – pivotal role
Responsibilities: />• Provides Customer account support in line with customer segmentation offerings />• Contributes to Cisco Sales productivity by reducing Account Managers' administrative workload />• Support Customers and Sales on pre-book to post-booking activities />• Develops strong overview and drives Process, Tool and business flow improvements />• Identifies Customer and Sales Process, Tools and Training opportunities. />• Engages and represents Customers and Sales with cross-functional teams />• Attends weekly Sales Commit calls, keep track and obtain early business visibility />• Maintains a set of projects and initiatives which require cross functional partnerships />• Maintains high levels of Customer and Sales satisfaction levels />• Supports Customer and Sales Key performance indicators and metrics improvement initiatives
Technical Skills:
• Excellent ENGLISH written and spoken (essential) />• Proficiency in any other European language (advantageous) />• Strong verbal and written communication skills (essential) />• Intermediate level Excel e.g. trending analysis, reporting etc (essential)
Soft Skills: />• Strong interpersonal and relationship skills />• High levels of customer orientation and service excellence />• Efficient collaboration skills with internal / external customers and cross functional teams />• Ability to prioritize work capacity />• Excellent problem solving and decision making skills />• "Can do" attitude, proactive engagement, solutions seeking & team player in global environment />• Open to change and goal driven
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